Question 1

What is AFFINEX Network?

Accepted Answer

AFFINEX Network is a private affiliate/agent network operating in the online casino / iGaming industry. We connect approved affiliates with an established online casino platform and provide tracking, dashboard access, commissions, marketing materials and support.

Question 2

Is AFFINEX an online casino?

Accepted Answer

No. AFFINEX is an affiliate network. We do not operate gaming activity ourselves — we work within the online casino / iGaming industry and support affiliates who refer eligible players to the underlying platform.

Question 3

Who can become an AFFINEX partner?

Accepted Answer

Motivated applicants who meet the applicable legal age and eligibility requirements in their jurisdiction. Newcomers, experienced affiliates and established network operators are all welcome to apply.

Question 4

Do I need previous experience?

Accepted Answer

No. Previous iGaming affiliate experience is not required. If you have experience, tell us about it in your application so we can discuss suitable arrangements.

Question 5

What commission do I start with?

Accepted Answer

New standard AFFINEX affiliates begin at a 10% commission rate.

Question 6

Can my commission increase?

Accepted Answer

Yes. AFFINEX uses a performance-based structure. Rates may be reviewed and increased based on factors including net revenue, deposit activity, player activity, network performance and overall growth. Exceptional high-volume partnerships may receive individually negotiated arrangements.

Question 7

How are commissions calculated?

Accepted Answer

Commissions are calculated on your referred players' performance for the monthly commission period, according to your applicable partner agreement.

Question 8

What is no negative carryover?

Accepted Answer

If a monthly commission period ends with negative net revenue because your players won more than they lost, you do not owe AFFINEX that negative balance and it is not carried into the following period. The new month starts again from €0.

Question 9

When are commissions paid?

Accepted Answer

Commissions are calculated and paid monthly according to the affiliate's applicable agreement.

Question 10

What happens if my monthly net revenue is negative?

Accepted Answer

Nothing is owed to AFFINEX and nothing is carried forward. Your next monthly commission period opens at €0.

Question 11

How do I track my players?

Accepted Answer

Approved affiliates receive access to an affiliate dashboard with registrations, deposits, player activity, net revenue, commission and performance reporting.

Question 12

What is a B-TAG?

Accepted Answer

A B-TAG is your unique tracking identifier. Together with your referral link it attributes eligible referred players to your affiliate account.

Question 13

How frequently does dashboard data update?

Accepted Answer

Reporting information is generally synchronized/updated within approximately 24 hours.

Question 14

What if one of my players isn't attributed to me?

Accepted Answer

Contact AFFINEX support. Once the referral is verified, the team can assist with correcting the attribution where possible.

Question 15

What gaming content is available?

Accepted Answer

The underlying platform offers a broad selection of gaming content including slots, live casino, crash and instant games, plus regularly updated new and trending titles from established iGaming providers.

Question 16

What payment methods are available?

Accepted Answer

The underlying platform provides multiple deposit and withdrawal methods, with examples including Revolut, Visa, Mastercard, Apple Pay, Google Pay, cryptocurrency, open banking, PaysafeCard, Skrill and bank transfer. Methods, limits and availability vary by market, currency and transaction type.

Question 17

Do affiliates receive marketing materials?

Accepted Answer

Yes. Approved partners can access promotional resources such as Instagram graphics, stories, banners, campaign creatives, bonus graphics and referral assets, and can request specific materials from the team.

Question 18

Is player support available?

Accepted Answer

Yes. Players have access to round-the-clock support through the gaming platform.

Question 19

What is VIP player support?

Accepted Answer

Qualifying high-value players may receive dedicated VIP assistance through the platform.

Question 20

What happens after approval?

Accepted Answer

You receive full information about the underlying platform, your affiliate account and dashboard access are prepared, you get your referral link and B-TAG, and you receive access to applicable private communication and support channels.

Question 21

Why isn't the casino name publicly displayed?

Accepted Answer

Platform details are shared privately with approved affiliates during onboarding. This keeps partner-facing information inside the network.

Question 22

Which countries can apply?

Accepted Answer

Applications are welcomed from multiple international markets, subject to jurisdictional eligibility, market availability and applicable restrictions.

Question 23

What is the minimum age?

Accepted Answer

18+. Certain jurisdictions may require participants to be 21+ or to meet another legal minimum, and it is your responsibility to comply with applicable local laws.

Question 24

How can I contact AFFINEX?

Accepted Answer

By email at partners@affinexnetwork.com, or through Telegram or Instagram. You can also use the contact button available on every page.

Straight answers, no small print games