1. Types of cookies and similar technologies
- Essential cookies: authentication, session management, security, fraud prevention, load balancing and form functionality.
- Preference cookies: remembered choices such as UI preferences or support-widget state.
- Analytics cookies: visitor analytics, traffic measurement, page performance and usage trends.
- Support and AI functionality: cookies or local/session storage needed to operate chat, escalation or conversation continuity.
- Third-party authentication cookies: Google or Apple sign-in may use their own technologies under their own policies.
